Privacy Policy
Last updated: October 2026
Your privacy matters to us. This policy explains what data we collect, why we collect it, and how we protect it, in line with the General Data Protection Regulation (GDPR).
Data controller
The controller of personal data is BOTO CONSULTING, obrt za savjetovanje, owner Nada Boto, Turinina ulica 8, Zagreb, OIB 23745159142.
For any question about your personal data, write to info@cistimo.com or call +385 91 9205 228.
What data we collect
Data you provide when booking or contacting us: name, email, phone, and the address of the space.
Service data: appointments, cleaning type, notes about the space, and booking history.
Technical usage data, including cookies (see the Cookie Policy).
Purpose and legal basis
We process data to deliver the service, communicate, prepare quotes, and issue invoices.
The legal bases are performance of a contract, compliance with legal obligations, and our legitimate interest in improving the service.
Retention and sharing
We keep data for as long as necessary for the stated purposes and within statutory periods.
We do not sell your data. We share it only with service providers essential to operations (e.g. payment processing) under appropriate safeguards.
Your rights
You have the right to access, rectify, erase, and port your data, and to object to processing.
To exercise your rights, contact us. You may also lodge a complaint with the Croatian Personal Data Protection Agency (AZOP).