Refund Policy

Free cancellation is available up to 24 hours before the cleaning starts.

Cancellations within 24 hours of the start keep 50% of the booking total; earlier cancellations are free.

You can reschedule by contacting us.

The same 24-hour window applies to rescheduling.

If a cleaning was paid in advance and the appointment is duly cancelled, the refund is issued to the original payment method.

We process refunds within a reasonable time after the cancellation is confirmed.

If you're not satisfied with the result, let us know within 24 hours and we'll arrange a re-clean or an appropriate solution.